Do Not Sell My Personal Information

Last updated: June 30, 2026

At Oliver Mae, protecting your privacy is very important to us. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable privacy laws.

Oliver Mae is based in the Netherlands and serves customers in the United Kingdom. We process personal data in accordance with applicable privacy laws, including the EU General Data Protection Regulation (EU GDPR) and, where applicable, the UK GDPR and the Data Protection Act 2018.

1. We Do Not Sell Your Personal Information

Oliver Mae does not sell, rent, or trade your personal information to third parties.

We only share personal information with trusted service providers when necessary to operate our website, process orders, deliver products, provide customer support, prevent fraud, comply with legal obligations, or improve our services.

2. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To process and fulfil your order
  • To arrange shipping, delivery, returns, and refunds
  • To provide customer service and respond to your questions
  • To process secure payments through trusted payment providers
  • To send order confirmations, delivery updates, and tracking information
  • To improve our website, products, and shopping experience
  • To prevent fraud, misuse, and unauthorised transactions
  • To comply with legal, tax, accounting, and consumer protection obligations

3. Service Providers We May Share Data With

We may share limited personal information with trusted service providers where necessary to provide our services.

These may include:

  • Shopify, our e-commerce platform provider
  • Payment service providers that securely process payments
  • Shipping, fulfilment, and courier partners
  • Customer service and communication providers
  • Analytics and website service providers, where permitted by law
  • Authorities, regulators, or legal advisers where required by law

These providers may only process personal information as necessary to perform their services or where otherwise permitted by applicable law.

4. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:

  • Right of access: request a copy of the personal data we hold about you.
  • Right to rectification: ask us to correct inaccurate or incomplete personal data.
  • Right to erasure: request deletion of your personal data where legally possible.
  • Right to restriction: ask us to restrict how we process your personal data.
  • Right to object: object to certain types of processing, including direct marketing.
  • Right to data portability: request your data in a structured, commonly used, machine-readable format.
  • Right to withdraw consent: withdraw consent where processing is based on your consent.

Please note that some rights may be subject to legal limitations, such as our obligation to keep certain order, tax, accounting, or transaction records.

5. Marketing and Cookies

We may use cookies or similar technologies to operate our website, improve performance, analyse traffic, and support marketing activities where permitted by law.

You can manage your cookie preferences through our cookie banner or your browser settings. You may also unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us.

6. How to Exercise Your Rights

If you would like to exercise your privacy rights or ask a question about how your personal information is handled, please contact us at info@oliver-mae.com.

Please include enough information for us to verify your request, such as your name, email address, and order number if your request relates to an order.

We aim to respond to privacy requests within 30 days, unless a longer period is permitted or required by applicable law.

7. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the matter.

If you are not satisfied with our response, you may contact the relevant data protection authority.

8. Contact Information

If you have any questions about this page, your privacy rights, or how we use your personal information, please contact us:

Customer Service Opening Hours

  • Monday – Friday: 09:00 – 18:00
  • Saturday: 10:00 – 16:00
  • Sunday and public holidays: Closed